Returns

WHAT can be returned?
All products are returnable except for custom orders.

WHEN do items need to be returned by?
Items need to be returned within 14 days of receipt of package.

HOW do customers return items?
Items need to be returned with a return authorization number, issued via phone or email.

SHIPPING for returns?
Customer pays for shipping the return

CREDIT for returns?
Customer will be refunded via their credit card.

In store return option?
No in-store option.

Packing materials?
Items do not need to be packed in original materials to be returned.

Where to return items?

Items need to be returned to 875 Utica Ave/Boulder CO 80304 via UPS, Fed Ex or USPS